HazelBase

Legal

Privacy Policy

Last updated: March 25, 2026

1. Introduction

Kionin Inc., a Delaware corporation doing business as Hazelbase.com, operates the Hazelbase.com platform and website located at https://www.hazelbase.com. This Privacy Policy describes how we collect, use, share, and protect information in connection with the Service.

This Privacy Policy applies to all visitors and users of the Hazelbase.com website and platform. By using the Service, you consent to the practices described in this policy.

2. Information We Collect

Customer Account Data

When you create an account, we collect the following information:

  • Name
  • Email address
  • Company name
  • Company description
  • Payment information (credit card and billing details are processed securely by our payment processor, Stripe — we do not store full credit card numbers on our servers)

If you contact us directly, we may receive additional information such as the contents of your message, attachments, and any other information you choose to provide.

Usage Data

We automatically collect certain information when you access the Service, including:

  • IP address
  • Browser type and version
  • Pages visited and features used
  • Date and time of access
  • Referring URL
  • Device information

Platform Data

Hazelbase.com processes business and person data as part of its core service (data lookups, keyword monitoring, and analysis). This data is collected from publicly available internet webpages. Hazelbase.com does not purchase or license data from third-party data vendors or brokers.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Process payments and manage your subscription
  • Communicate with you about your account, including transactional emails and service updates
  • Analyze usage patterns to improve the Service
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

We do not sell your personal information to third parties.

4. Data Handling

Hazelbase.com offers text generation features, including suggestions and analysis. When you use these features, your inputs and relevant platform data may be sent to our subprocessor (Anthropic) for processing.

  • Outputs are generated in real time and are not retained by our subprocessor beyond the processing session.
  • We do not use your data to train third-party models.
  • Generated outputs are for informational purposes only and should not be relied upon as professional advice.

5. Subprocessors and Service Providers

We share data with the following subprocessors to operate the Service:

  • Stripe — Payment processing and subscription management
  • PostHog — Product analytics to improve the Service
  • Sentry — Error monitoring and reporting
  • Anthropic — AI-powered analysis and suggestion features

Each subprocessor processes data only as necessary to provide its respective service and is bound by its own privacy and data protection obligations.

6. Cookies and Tracking Technologies

Hazelbase.com uses cookies and similar technologies for the following purposes:

  • Essential cookies: Session management and authentication
  • Analytics cookies: Understanding how users interact with the Service (via PostHog)
  • Error tracking: Identifying and resolving technical issues (via Sentry)

Hazelbase.com does not use advertising cookies or share data with ad networks. You can manage cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of the Service.

7. Data Sharing

We do not sell, rent, or trade your personal information. We share your data only in the following circumstances:

  • With the subprocessors listed above, as necessary to operate the Service
  • To comply with applicable law, regulation, legal process, or enforceable governmental request
  • To protect the rights, property, or safety of Kionin Inc., our users, or the public
  • In connection with a merger, acquisition, or sale of assets, in which case you will be notified of any change in data practices

8. Data Retention and Deletion

We retain your account data for the duration of your account and for a reasonable period thereafter as necessary for legal, accounting, or compliance purposes.

You may request deletion of your account and associated personal data at any time by contacting us at [email protected]. We will process deletion requests within 30 days. Certain data may be retained as required by law or for legitimate business purposes (such as fraud prevention or financial record-keeping).

9. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and encryption at rest. While we take reasonable precautions to safeguard your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your Privacy Rights — California (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • The right to know what personal information we collect, use, and share
  • The right to request deletion of your personal data
  • The right to opt out of the sale of your personal data — however, we do not sell personal information
  • The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us at [email protected]. We will respond to verified requests within 45 days.

11. Your Privacy Rights — European Union (GDPR)

If you are located in the European Economic Area, you have the following rights under the General Data Protection Regulation (GDPR):

  • Right to access — Request copies of your personal data
  • Right to rectification — Request correction of inaccurate or incomplete data
  • Right to erasure — Request deletion of your personal data
  • Right to restrict processing — Request that we limit how we use your data
  • Right to object — Object to our processing of your personal data
  • Right to data portability — Request transfer of your data to another organization

Our legal basis for processing personal data is legitimate interest in providing the Service to business customers, and consent where required by applicable law. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

12. Children's Information

The Service is not directed to children under the age of 13. Hazelbase.com does not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided personal information to us, please contact us at [email protected] and we will take steps to delete such information promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time. For material changes, we will notify you via email or through a notice on the Service before the changes take effect. The "Last updated" date at the top of this policy will be revised accordingly. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy, want to exercise your privacy rights, or need to submit a privacy-related request, please contact us: